Privacy Policy

Last modified: August 3 2020

Protecting the privacy and security of information provided by our customers and all users of this website is very important to T-Worx Holdings, LLC (“T-Worx,” “we,” or “us”). This Privacy Notice is intended to help you (“you” or “User”) better understand the policies and practices we use regarding the collection of information on our website, www.tworx.com, and our web-based services (the “Website”). By using any of the services offered through the Website, you are agreeing to the terms of the Privacy Notice and, as applicable, T-Worx’s Terms and Conditions.

We reserve the right to change this Privacy Notice from time to time. If any material changes are made to this Privacy Notice, we will revise the “last modified” date noted above to reflect the date such changes take effect. By continuing to use the Website after we post any such changes, you accept the Privacy Notice as modified. We advise you to review the Privacy Notice periodically so that you are up to date on the most current policies and practices in effect with respect to the Website.

Children’s privacy

The Website is not directed and should not be used by children under the age of 18. We do not knowingly collect information from children under 18 years of age. If you are under 18 years of age, you should not use the Website and under no circumstances should you send information about yourself through the Website. If we discover that a child under the age of 18 has provided personally identifiable information through the Website, we will immediately and completely delete that child’s personally identifiable information from our servers. By using this Website, you represent that you are at least the age of majority in your state or province.

Information from users

Information collected from users

When you contact us through the Website, we collect your name, email address, and country of residence. We use this information to provide you with information about our products and services, including by confirming your identity, contacting you, and potentially providing you with advertising and marketing. We may also use this information to confirm compliance with legal and regulatory requirements.

We may collect data relating to your use of the Website. This information includes information relating to the device used to access the website, your Internet browser, your IP address, your device’s operating system, other websites visited by your device, access times, referring website addresses, and your navigation on our website. This information helps us improve our services. We also use this information to provide you with advertising or marketing.

We collect the information outlined above when you contact us through the Website, when you browse the Website, or when you otherwise provide us with the information.

Sharing information with third parties

We do not sell, in exchange for financial or other valuable consideration, any personal information we collect through the Website.

We may share your information with third parties in the following circumstances: (1) to address illegal or fraudulent activities, situations that put the physical safety of any person at risk, or violations of our Terms and Conditions; (2) to conduct marketing and/or advertising campaigns; or (3) to respond to legal requirements, court orders, subpoenas, warrants, or other requests by government and/or law enforcement authorities.

We may also share information with any third party company that acquires our business, whether through merger, acquisition, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our home page or issue a general press release to the market.

We will always ask for your consent before sharing your information with third parties for purposes other than those described above.

We do not disclose, sell, or otherwise provide information to third parties for the marketing of their own products or services.

Links to other sites

The Website may include links to other website whose privacy policies and practices may differ from those of T-Worx. If you submit personal information to any of those sites, your information is governed by their privacy policies and/or privacy notices. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies, statements, and/or notices.

Once you leave the Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Notice.

Cookies and tracking technologies

A cookie is a small file that may be sent to your browser from a website and stored on your device. We may send a unique cookie to each device that accesses the Website.

We may use cookies to recognize your device and personalize your experience with our website, as may be appropriate.

We may also use technologies such as web beacons and other automated tracking technologies on the Website to optimize the Website and improve our services.

“Do not track” signals

We do not alter our data collection and usage practices when we detect “do not track” signals from your Internet browser.

Retention of information

Though we may store and process information collected by means of the Website, personal information collected by us belongs solely to the user from whom such personal information was collected and we make no claim of ownership of any such information in any way.

We may retain an archived copy of your information for legitimate business purposes, including to defend against legal claims, to perform audits, and to comply with legal and regulatory requirements.

We may also retain de-personalized or anonymized data relating to your use of the Website in order to improve our services.

Security of information

T-Worx follows industry standards relating to information security to safeguard all sensitive information, such as financial information, personal information, intellectual property, and the like.

Remember that no method of transmission over the Internet or storage of data by electronic means is entirely without risk. We thus cannot guarantee the absolute security of all information provided to us.

Access to your personal information

We understand that you have rights over your personal information and take reasonable steps to allow you to access, amend, delete, transfer, or restrict our use of your personal information to the extent such information is collected by T-Worx. If you are unable to make desired changes to your information or have questions about data collected by us, whether through the Website or otherwise, please contact us at [email protected]

Understand that deletion or limitations on our use of your information may impact the functionality of our services.

California residents

California Civil Code § 1798.83 permits users of the Website that are California residents to request and obtain from us a list of what personally identifiable information (if any) we have disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and address of those third parties. Requests may be made only once a year and are free of charge. We currently do not share any personally identifiable information with third parties for their direct marketing purposes.

Contact information

If you have questions regarding this Privacy Notice or our collection, use, or retention of your information, please contact us at [email protected]

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